Heart4Change©️ Create sustainable change to improve care outcomes
Become the change leader that you aspire to be, leading others with compassion, skill, and a 'Heart4Change'
Hello
Introducing Heart4Change©
At Heart4Change© we believe that you will gain incredible quality and financial benefits by using our approach. We will help you to achieve your change project goals by identifying the heart of the issue, whilst also establishing a workable plan to realise the vision for your organisation.
See below to find out more.
Welcome to Heart4Change©
Who is our service for ?
- People who recognise that they need support to apply a change model that they can use, alongside networking support to meet demands of being a change agent
- People who may have tried other approaches in the past with limited success and want to try a new innovative approach to create sustainable change
- People who are attracted to the Heart4Change© philosophy that provides harmony with heart and head strategies to create collaborative change outcomes
- People who understand that the heart of a matter is important to those people who will become the adopters of the change
Contact Us
Have questions or comments? We'd love to hear from you. Contact us today and we will send you our short information leaflet. Please contact us at: support@heart4change.co.uk . We will get back to you within 2 working days.
About Heart4Change©
Our Mission
- We strive to provide a service that values the change leaders or change agents who are looking to create sustainable change
- We have developed an innovative model, Heart4Change© that places emphasis on the heart issues in change, with bespoke lessons and networking support to help the change leaders or change agent to achieve sustainable change outcomes
Change Agents
- We believe that Change Agents are crucial to achieving change outcomes. Through the actions of the change agent, other people will adopt the preferred change and imbed within practice as the standard for the future
- We believe Change Agents need further support to navigate complex change environments working with a model that is proven to be successful in complex care settings
- We add value by providing Change Agents with the education and tools about the Heart4Change© model and individualised support opportunities throughout the process of the change project
- We believe that the added value for change agents of using a Heart4Change© approach will ensure that the change outcomes are seeded and grown in new ground, leading to sustainable cost effective service improvement
Our Products
Our products are designed to add value and meet the needs of our customers. From basic to advanced, we have something for everyone
- Heart4Change© is an innovative model for change that will integrate with other change management models, allowing Change Agents to develop unique individualised change projects
Further 1-1 consultancy opportunities are available to book to consider how Heart4Change© may help you individually or within your wider organisation.
Heart4Change© introductory course ( 1 hour) starts Friday 1st August 2025 and will be available on a weekly basis
Open appointment tab below to book mentorship, consultancy individual sessions, introductory courses or Heart4Change Masterclass sessions.
New Products
Full Day Training in Heart4change
A full day introductory training is available , delivered directly to a group of up to 25 staff. This is available on agreed dates and delivered on-site within your organisation.
1-1 mentoring opportunities
1-1 mentoring is available through appointments and may be booked to suit your personal needs.
Bespoke Corporate Consultation
Should you believe that your organisation may benefit from any of the educational and service development packages on offer, please do get in touch to discuss onsite consultation. This may include strategic thinking, assessing organisational needs, delivery of training packages, as well as a report to indicate further development.
Bespoke corporate consultancy is available to book today with the first session available October 2025.
The costing includes:
Pre-Consultation Service Review
x 2 days ( desktop and online)
Policy and Educational Strategy Review
x1 day ( desktop and online)
Introductory Training for Heart4Change© & Compassion8©
x1 day ( onsite)
Onsite review with service leaders
x1 day ( onsite)
Consultation Final Report & Next Steps
x1 day ( desktop and online)
Suicide Prevention
We provide a range of educational packages related to suicide prevention, ranging from introduction to advanced practice, including a train the trainer package designed to be deliverable in your organisation.
The focus of the training is based on patient safety and developing therapeutic interventions when employing enhanced observations to reduce risk of harm to the person.
We now have a two day suicide prevention training delivered into your organisation based on Train the Trainer approach. See appointments section to book this training for your organisation
Interested in finding out more?
Contact support@heart4change.co.uk
To receive more information or arrange for a corporate training package delivered directly within your organisational setting contact phil@heart4change.co.uk.
Heart4Change© Courses on Fresh Learn LMS
Heart4Change© model course is available
Go to FreshLearn LMS to book 9 module course.
Book now to get the 40% reduction to the total course module access package price of £295
You are able to book individual modules and work at your own pace using the same link below. Open page link and go to the end of the page to select the individual module of your choice. Most of the modules are priced at £29.95
Click on link below for further information
Heart4Change© Creator Bio
Experience as Change Agent
Experience as Change Agent
Experience as Change Agent
Phil has developed as a Change Agent over 35 years of practice, predominantly in the UK NHS. Phil has a background as a mental health nurse, working in a variety of setting to improve sustainable quality improvements in care.
Phil has a passion to see service improvements that reduce risk of harm whilst also improving the experience of ca
Phil has developed as a Change Agent over 35 years of practice, predominantly in the UK NHS. Phil has a background as a mental health nurse, working in a variety of setting to improve sustainable quality improvements in care.
Phil has a passion to see service improvements that reduce risk of harm whilst also improving the experience of care delivery for patients and staff.
Phil has produced a significant portfolio of work, being involved in change projects as a lead for change from short term to longer term projects. Phil has worked to a national level as a project lead, as well as working on regional and local projects to improve an aspect of care.
Phil has identified through his experiences that change initiatives may struggle or falter when 'heart issues' associated with those will be the potential change adopters are not directly attended to. Furthermore there is a need for further support to the change leader or change agent to enable them to spearhead the change project and lead the team to a successful outcome.
PERSONAL BIO
Phil, our director and lead trainer, is married with one daughter, living in the North West of England. Phil is keen on walking and has a dog (Sandy) who makes sure that this happens at least once a day.
Phil is a keen sports person ( more watching than playing these days), mostly being involved with football and cricket in younger days. Phil is a lifelong supporter of Aston Villa F.C.
Phil loves learning and taking on new challenges and is excited about this new chapter of his career. Phil has recently retired from working in the NHS full -time, dedicating more of his time now to support the change leaders ( Change Agents ) of the future to achieve important care outcomes for those who need their compassion and service. Phil has always enjoyed innovative new ways of working to challenge the way we do things and improve care for the most vulnerable people in our communities
Professional Credentials
Experience as Change Agent
Experience as Change Agent
Phil has developed extensive experience in teaching and educational developments to apply in clinical settings. Phil also has achieved an impressive range of academic successes in:
Master of Science in Organisational Development
Distinction
Masters of Science in Integrative Counselling & Psychotherapy
Commendation
Registered Mental Health Nu
Phil has developed extensive experience in teaching and educational developments to apply in clinical settings. Phil also has achieved an impressive range of academic successes in:
Master of Science in Organisational Development
Distinction
Masters of Science in Integrative Counselling & Psychotherapy
Commendation
Registered Mental Health Nurse ( RMN)
Registered Nurse Teacher (RNT)
Graduate of Kings Fund Nurse Leadership Programme
North West Leadership Mentorship Programme
NHS Chief Executive Award for Innovation
Runner -Up
Phil has developed an innovative model for change that has been proven in the practice arena, developed through learning and reflection that provides support for change agents directly as well as balancing the importance of addressing 'heart issues' integrated with more conventional change management principles for planning.
Phil has also developed innovation in clinical care utilising skills from solution focussed therapy, acceptance and commitment therapy and narrative therapy leading to the development of a group format for patients with treatment resistant depressive disorder.
Phil has a passion for innovation to improve care for vulnerable patients who may otherwise fall through the gaps in service provision.
Phil has more recently completed a large body of work related to supporting non- mental health professionals to fulfil duty of care with respect to people who are vulnerable to act of thoughts to self harm or consider suicide.
Phil has recently taken on a role within NHS England Health & Justice Team to act as a clinical reviewer, developing a deeper understanding of forensic mental health care within a prison setting.
Successful Projects
Experience as Change Agent
Successful Projects
Phil has an appreciation of change from the perspective of the lead role as Change Agent, as well as being involved as an innovator and adopter of change projects. Phil has been the lead in the following change projects:
National Lead for Algorithm Development for Mental Health NHS
Improving Enhanced Observation for Vulnerable patients wit
Phil has an appreciation of change from the perspective of the lead role as Change Agent, as well as being involved as an innovator and adopter of change projects. Phil has been the lead in the following change projects:
National Lead for Algorithm Development for Mental Health NHS
Improving Enhanced Observation for Vulnerable patients with dementia, delirium, mental health
Suicide Prevention in acute hospital setting
Reducing rates of vulnerable patients absconding from care leading to risk of harm
Phil utilised innovative techniques to achieve success that has been incorporated into the Heart4Change© model. Phil also has developed skills in mentorship and coaching to develop the change projects to completion with those who have become the adopters of change.
Phil has a desire to support the change agents for the future to utilise a proven model for change as well as receive support that addressing both emotional and intellectual impact of leading change.
Phil has developed organisational policy and strategy to energise others to the need for change through educational developments. As an experienced registered nurse tutor and health teacher, Phil has developed education from teaching for care support workers through to Masters Level module development at the University of Birmingham for senior nursing AHP or medical colleagues. All educational products are developed to a high standard using a range of interactive methods of delivery from online to face to face teaching.
See action button below for further details.